HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product. For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support. HP's expert technicians have the tools and resources to repair your equipment properly. Accidents happen. In the event that peril finds your PC, don't worry - accidental damage protection covers spills, drops, falls and more. Service is limited to one claim. HP 2 year Pickup and Return with Accidental Damage Protection (1 claim) Notebook HW Supp U8LL3E